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Injured in a road accident?

We're the UK's biggest and most experienced injury claims specialist. Driver, passenger, cyclist, or pedestrian - we can help you claim the compensation you're entitled to.

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Whiplash Compensation

Whiplash compensation - your rights

Department for Transport figures show that whiplash is the most common type of injury suffered in road traffic accidents. You may be eligible to claim whiplash compensation if you're suffering from any of the following symptoms (can occur up to 12 hours following an accident):

  • Neck pain or stiffness
  • Reduced movement and/or loss of sensation in your neck.
  • Tenderness to the touch across your neck and shoulders
  • Headaches
  • Lower back pain
  • Muscle spasms
  • Pins and needles in your arms or hands
  • Dizziness, tiredness or blurred vision

If you've been involved in a road accident as the driver or a passenger of a car, a motorcyclist, cyclist, a bus passenger or a pedestrian, and you think you might be eligible for whiplash compensation, contact us for a chat free today to see if you can make a claim.

One of our legally trained advisors will help you understand your rights and answer any questions you might have.

How is whiplash compensation paid?

We know from 20 years' experience that some people see claiming whiplash compensation claims as complicated and daunting. An important part of our service is making the process as easy and hassle-free as possible for everyone who contacts us, for example, 28-year-old Mr. Stevens from Surrey who suffered injuries after a car knocked him off his motorcycle. We recovered £4,980 for him and he was pleased with the "straightforward way" his solicitor explained his whiplash compensation case to him.

We can also help you understand who was at fault, and this will dictate who pays your whiplash compensation.

If another motorist collided with you and they have insurance; if your claim is successful, your whiplash compensation is paid by the other motorist's insurance company.

If the motorist that caused your injuries doesn't have any insurance or fled the scene without exchanging any details; your compensation would be paid by the Motor Insurers' Bureau.

The Motor Insurers' Bureau also pays your compensation in the unlikely event that you suffer a road accident in a foreign country and the other driver doesn't have any insurance.

If you've been injured in an accident caused by a defect or unexpected object in the road; your compensation will be paid by the Highways Agency or local authority.

Other people we have helped

Road Accident Helpline is a service provided by National Accident Helpline. We've been helping people like you make road accident claims since 1993.

Contact us today either by calling our free phone number or simply start your claim online. You can also get answers without picking up the phone by starting a Live Chat session now.

Possible Compensation

Neck Injuries
Whiplash (minor)
£875 - £5150
Whiplash (moderate)
£5150 - £16400
Whiplash (severe)
£16400 - £97500

Michael Thorpe, Sheffield, was awarded £1,200

I had to go to A&E where they diagnosed typical signs of whiplash. I made an initial call and a solicitor got back to me the same day. He was very efficient and kept me informed every step of the way - it was perfect service.